SMS Terms & Conditions for iCRYO Recovery & Wellness Helotes
SMS Terms & Conditions
Mobile messaging terms and conditions for text communications
Program Description
By opting in to receive SMS/text messages from iCRYO Recovery & Wellness Helotes, you agree to receive automated and non-automated text messages related to:
- Appointment reminders and confirmations
- Wellness plan updates and recommendations
- Promotional offers and special deals
- Important service announcements
- Follow-up care instructions
Consent
By providing your mobile phone number and opting in to receive text messages, you expressly consent to receive recurring automated marketing and informational text messages from iCRYO Recovery & Wellness Helotes at the mobile number provided.
Consent is not a condition of purchase. You are not required to consent to receiving text messages as a condition of purchasing any goods or services from us.
No Sharing Policy
We will NOT share, sell, rent, or otherwise transfer your phone number or mobile opt-in information to any third parties for their marketing purposes.
Your phone number is used solely for communications from iCRYO Recovery & Wellness Helotes regarding appointments, promotions, and wellness information.
We may share your information with service providers who help us deliver our SMS messaging program, but only as necessary to facilitate the messages you have consented to receive, and these providers are bound by confidentiality agreements.
Message Frequency
Message frequency varies based on your preferences and appointment activity. You may receive:
- Up to 4-6 promotional messages per month
- Appointment reminders 24-48 hours before scheduled visits
- Confirmation messages after booking appointments
- Follow-up care messages as needed
How to Opt-Out
You may opt out of receiving text messages at any time by texting STOP to any message you receive from us.
After texting STOP, you will receive a one-time confirmation message confirming your opt-out. After this, you will no longer receive promotional text messages from us unless you opt back in.
Please note: Opting out of promotional messages does not affect transactional messages related to your appointments, which may still be sent via text or email.
Help & Support
For help or more information about our SMS program, text HELP to any message you receive from us.
You can also contact us directly:
Phone: (210) 368-6255
Address: 11851 Bandera Rd Ste 108, San Antonio, TX 78023
Hours: Mon-Fri 9AM-8PM | Sat 10AM-6PM | Sun 10AM-4PM
Message & Data Rates
Message and data rates may apply. Your mobile carrier's standard messaging rates apply to any messages sent or received.
We are not responsible for any charges incurred from your mobile carrier. Please check with your carrier if you have questions about your text messaging plan.
Carriers are not liable for delayed or undelivered messages.
Privacy Policy
Our collection and use of personal information is governed by our Privacy Policy. By opting in to our SMS program, you also agree to our Privacy Policy.
Terms Updates
We may update these SMS Terms & Conditions periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued participation in our SMS program after changes constitutes acceptance of the updated terms.